This Privacy Policy provides you with details of how we collect and process your personal data through your use of this site.
By providing us with your data you warrant to us that you are 18 or over.
In respect of GDPR and the Data Protection Act, The PMO Division is the Data Controller and is responsible for your personal data.
Should you have a query on how your data is handled in respect of The Real Life PM please email us here: isobel.boyes@thepmodivision.com with subject heading “Data handling”.
We want to be sure that the It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at isobel.boyes@thepmodivision.com.
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our Cookie Policy for more details about this.
We may receive data from third parties such as analytics providers such as Google, advertising networks such as Facebook, LearnDash, BuddyBoss or YouTube support services such as The Real Life PM as well as providers of other technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
When you make information available on public areas including social networking pages that we control, including but not limited to:
then that information is visible to other members of the public and is therefore not private. Please do not share your personal information in these areas and always pick a username for use in these public areas.
As a condition of use of these areas, you warrant you have ownership of or the right to use any content you post and grant us the right to use the content. If you include personal information in these areas, you grant us the right to use that personal information in accordance with our terms of use and membership terms. This includes transferring this information to a third party if we sell, assign or outsource the forums, discussion panels or any other part of our website. Our lawful ground of processing this information is your consent.
Our lawful ground of processing your personal data to send you marketing communications is either through your consent or based on our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if:
Before we share your personal data with any third party for their own marketing purposes we will obtain your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at hello@thereallifepm.co.uk, at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases or account information etc.
We may share your personal data with the parties set out below:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Where we share your personal data within our group of companies this may involve transferring your data outside the UK/EU/European Economic Area (EEA). Where we use third party services (for example website hosting, learning management system, community boards, payment platforms, website developers) this might necessarily transfer your personal information outside these areas to other countries.
We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data where possible.
As such:
We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
We may use US-based providers that are part of EU-US Privacy Shield; or
We may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.
We have put in place security measures designed to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct timescale is for us to keep the data we look at its amount (volume), nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, and whether these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for several years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you wish to exercise any of the rights set out above, please email us at isobel.boyes@thepmodivision.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Should you be unable to satisfy these requirements we maintain the right to not provide you with access to the data requested.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.